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Have a question about our loan products, your application, or your existing loan? We're always available to help.

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Our Office
9316 Harbert Stanley Road
Kitwe, Copperbelt Province, Zambia
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Phone
+260 XXX XXX XXX
Main Line β€” Mon to Fri, 08:00–17:00
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WhatsApp
+260 XXX XXX XXX
Instant messaging β€” available daily
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Email
info@smartvisionlending.co.zm
Response within 1 business day
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Business Hours
Mon – Fri: 08:00 – 17:00
Saturday: 08:00 – 13:00 | Sunday: Closed
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9316 Harbert Stanley Road
Kitwe, Copperbelt, Zambia

We are located in Kitwe's business district. Free parking available on premises.

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Frequently Asked Questions

Most loan applications are reviewed within 24–48 hours of submitting complete documentation. Emergency loans may be processed in as little as a few hours.

Minimum requirements: Valid NRC, proof of income (payslip or bank statement), and a completed application form. Specific loan types may require additional documents.

Yes! SmartVision allows early repayment with no penalty charges. In fact, you'll save on interest. Contact your loan officer or visit our office to arrange an early settlement.

We understand that life can be unpredictable. If you anticipate a missed payment, please contact your loan officer immediately. Late payment fees may apply. We always prefer to find a solution together.

Use our Customer Inquiry portal on this website, contact your loan officer directly, or visit our office. Loan statements are provided free of charge within 24 hours.

Ready to Get Started?

Apply online today or walk into our office. SmartVision is ready to power your financial journey.